Missions

A powerful 7.2 magnitude earthquake hit Haiti on Saturday 14 August. TSF deployed a team from its headquarters to provide humanitarian assistance in the affected area.

After a powerful cyclone made landfall in Mozambique in the night between 14 and 15 March, TSF teams deployed to the coastal area of Beira to provide communication means to the affected population.

After the hurricane, the most affected cities of Jérémie and Les Cayes were deprived of contact with the outside world. TSF teams were on hand to provide the essential communications to rescue teams and residents.

Severe floods in July 2010 killed more than 1,500 people. TSF supported survivors who found themselves in utter destitution by offering free calls in the provinces of Khyber Pakhtunkhwa and Sindh. In addition, TSF telecom specialists provided communications facilities to UNDAC and OCHA teams in Punjab and Islamabad.

The 2010 earthquake in Haiti is a humanitarian crisis that remains engraved in the memories of people across the globe. With more than 220,000 fatalities, and over 1 million people left without a roof over their heads, relief efforts were titanic. With the support of the European Civil Protection and Humanitarian Aid Operations body (ECHO), TSF provided satellite telecommunications support for the humanitarian response community, including the government and the United Nations, whilst working to provide communications services for thousands of families.

The resumption of conflict between the Pakistani army and the Taliban in May 2009 forced more than 2 million people to flee northwest Pakistan. In very difficult security conditions (attacks, kidnappings), TSF provided more than 3,000 calls to civilians heavily affected and often injured by the violence. In such a context, talking with a loved one is priceless.

300 people lost their lives in the 6.5 magnitude earthquake that rocked Balochistan in October 2008. TSF assisted survivors by offering them a free call. 514 families were able to contact their relatives and give them news through the telephone calls organised by TSF.

TSF supported satellite communications and IT resource centres for humanitarian emergency operations following four hurricanes in Haiti.

The flood of the Zambezi River exceeded the alert level by 3m at the beginning of 2008. More than 100,000 Mozambicans were displaced in temporary accommodation camps. At the request of UNCEF, TSF supported the ETC in the coordination centres of Mopeia, Caia and Mutarara. The team then traveled through the temporary camps to offer free calls to those affected. More than 1000 families were able to give news to their loved ones.

Weeks of heavy rains triggered flash floods along the Zambezi river and its tributaries, washing away homes, bridges, livestock and crops in four central provinces (Tete, Manica, Sofala and Zambezia). In coordination with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and Unicef, Télécoms Sans Frontières (TSF) responded to the emergency by deploying a first communication centre at the office of the National Disaster Management Institute of Mozambique (INGC) in Caia, only 24 hours after the activation of the Emergency Telecommunications Cluster (ETC) on February 15th.

On 8th October 2005, Pakistan, Afghanistan and India suffered a 7.6 magnitude earthquake. The main affected areas are northwestern India, eastern Afghanistan and especially northern Pakistan. In Pakistan, heavy relief intervention is required, with primary assessments showing the need for a telecommunications service.

Cyclone Jeanne hit Haiti on 18th September. Two days of heavy rains led to serious flooding in North West Haiti, principally affecting the town of Gonaives. At the time of the disaster, TSF was already mobilised on the island of Grenada since 13th September. A TSF team arrived on Haiti on 24th September and had be augmented one week later. The team was from this date operational to bring help and support to the victims as well as local and international NGOs.